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Common problems I have found that you can often easily fix yourself.

Power Outage – No Picture or Sound

A common problem I have found occurs after a power outage, even just a power glitch. When the power goes out, the cable box turns off.  It does not turn itself back on when the power returns.   The TV will come on and the displays will work but you will not get a picture or sound.

Frozen Picture

If you have a satellite receiver or cable box, unplug it from the power for 2-3 minutes.  Plug it back in.  You will need to wait for it to reset once you plug it back in.

If you are using an antenna, try a different channel.

No Sound but the picture is good or Sound but no Picture

If you have a satellite receiver or cable box, unplug it from the power for 2-3 minutes.  Plug it back in.  You will need to wait for it to reset once you plug it back in.

HD doesn’t look that good or I don’t seem to get HD

I have seen many setups incorrectly installed.  If you have HD cable or HD satellite, you must be connected via component video or HDMI to get HD.  You can not get HD through S-Video or composite video.

Strange behavior from the TV

For anything out of the ordinary, step 1, unplug the TV for 10 minutes.  Reconnect and try again.  This will solve many problems.  If that did not work, step 2 is to unplug the TV overnight.  Yes, this really does work quite often!  

Any kind of problem through the HDMI inputs

HDMI reset – unplug all your devices from the power outlets. Remove all HDMI cables from both ends. Wait at least 10 minutes. Reconnect your HDMI cables to your devices. Reconnect the power. Often this will restore operation.

 

 

Proprietor:  Rich Reid  CET / MST

Member:  National Electronics Service Dealer's Association

Member:  International Society of Certified Electronic Technicians

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